Fishpond Returns & Exchanges

We want you to love your new fashion finds, but if you are not completely satisfied, we offer a 30-day window for returns on all unworn items with original tags. Our goal is to ensure your shopping experience is as seamless as your style.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring all designer tags and hygiene seals remain intact.

• 3.
  Ship It Back

  Download and print your prepaid shipping label, then drop the package off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the items, your refund will be processed back to your original payment method within 5-7 business days.