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Frequently Asked Questions
How long does shipping take?â–Ľ
Standard shipping typically takes 3 to 7 business days. Once your Fishpond order departs our warehouse, we will email you a tracking number for updates.
What is your return policy?â–Ľ
We offer a 30-day return window for all unworn items with original tags. Simply visit our online returns portal to generate a prepaid shipping label easily.
Which payment methods do you accept?â–Ľ
Fishpond accepts all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer flexible buy-now-pay-later options through Klarna and Afterpay for your convenience.
How do you ensure product quality?â–Ľ
Every garment undergoes a rigorous multi-point inspection process. We source premium, sustainable fabrics to ensure your fashion pieces are durable, comfortable, and maintain their vibrant color.